Prime/Troubleshooting
🔴 Issue: Button Malfunction (Prime)
1. Symptom Check. Confirm whether your unit shows any of the following:. 2. Watch the video below and check whether self-repair is possible for you. 🔗 [Control PCB Replacement Video]👈 Click Here. 2️⃣ Please check your results. 1. Self-repair comfor
🔴 Issue: Chamber Peeled off (Prime)
1️⃣ Troubleshooting Steps. 1. Symptom Check : Confirm whether either of the following symptoms is present. 2️⃣ Please check your results. 1. Symptom confirmed. ✅ If confirmed:. ➡ This issue may be related to the fermentation of different types of foo
🔴 Issue: Dry Button Blinking (Prime)
1️⃣ Troubleshooting Steps. 1. Symptom Check. A blocked mesh filter can hinder air circulation and cause problems with the device's functionality. Watch the video guide below on how to clean it. : How to Clean the Mesh Filter (03:46) 👈Click Here. 2️⃣
🔴 Issue: Leakage (Prime)
1️⃣ Understanding the Issue. To properly diagnose leakage, check the color of the liquid:. Liquid Color. 2️⃣ Why Does This Happen?. Water leakage is usually caused by one of two things:. Explanation. Reencle is built as a sealed system, so under norm
🔴 Issue: Noise (Prime)
1️⃣ Troubleshooting steps
🔴 Issue: No Power (Prime)
1️⃣ Troubleshooting Steps. 1. Symptom Check and Record a short video showing. 2. Have you experienced a power outage recently, before noticing the no-power issue with your unit?. 3. Watch the video guide below and check whether self-repair is possibl
🔴 Issue: Opening Failure (Prime)
1️⃣ Troubleshooting Steps. 1. Symptom Check and Record a short video showing. 2. Watch the video guides below and check whether self-repair is possible for you. 2️⃣ Please check your results. 1. Self-repair comfort
🔴 Issue: Purify Button Blinking (Prime)
1️⃣ Troubleshooting Steps. 1. Symptom Check. 2. Watch the video below and check whether self-repair is possible for you. 2️⃣ Please check your results. 1. Self-repair comfort. 3️⃣ Please submit the following. 1. Click 👉"Contact Form". 2. Fill out "F
🔴 Issue: Stirring Rod Stoppage (Prime)
1️⃣ Troubleshooting steps. 2. 📹 Record and share a video of your own Magnet Check. 3. 📹 Manually rotate the stirring rod paddle by hand (power OFF for safety), and record/share this test as well. 2️⃣ Please check your results
🔴 Issue: Stirring Blade/Paddle Damage (Prime)
1️⃣ Troubleshooting Steps. 1. Watch the video below and check whether self-replacement is possible. [Paddle Set: Three Paddles + Three Paddle Screws]. - Please use a 2.5 mm hex key (hex socket bolts). - We strongly recommend using Loctite for secure