🔄60-Days Risk-Free Trial (Refund Policy)Updated 21 days ago
✅ Applies to: Reencle main unit purchased from reencle.co or Amazon.
◻Overview
Every Reencle purchase includes a 60-day risk-free trial. If the unit doesn't fit your household, return it within the window for a full refund.
Composting is a new habit for most households — 60 days is enough time to see whether it fits your kitchen, cooking volume, and daily routine.
Prefer to try before committing to a purchase? Reencle also offers a month-to-month subscription with no long-term commitment — cancel anytime:
👉 For full plan details and pricing, see: Reencle Try at Home — Subscription Overview and Pricing
◻When Does the 60 Days Start?
The window starts on your delivery date (the date you receive the unit) — not your purchase or order date. You must submit your return request within 60 days of delivery — the deadline applies to when you submit the request, not to when the unit physically arrives back at Reencle.
◻Main Unit vs. Accessory Returns
Refund terms differ depending on what's being returned:
| Return Type | Shipping Cost | Refund Amount |
|---|---|---|
| Main unit (composter) | No deduction — prepaid label provided | Full refund of purchase price |
| Accessories + Indoor Planter (e.g., filters, starter packs, shovel, sifter assembly, carbon refill etc.) | Fixed $18 round-trip shipping fee deducted | Purchase price minus $18 |
| Question | Answer |
|---|---|
| Trial length | 60 days from delivery date |
| Deadline applies to | Submitting the request (not delivery of the return) |
| Unit condition required | Used is fine — must be empty & clean on return |
| Subscription/rental plans | Not covered — see separate terms |
⚠️ Subscription and rental agreements follow separate terms, not this trial policy. Contact [email protected] for subscription-specific options.