Prime/Repair Videos
🔧How to Replace Bottom Gasket
Video instructions on how to replace the mixing motor of Reencle
🔧 How to Replace Cover Motor (Prime)
What is the Cover Motor (Small Lid)?. The Cover Motor is a small motor located behind the small lid that allows it to open automatically. When is Cover Motor replacement needed?. This part typically needs replacement when the small lid does not open
🔧How to Replace Control PCB (Prime)
What is the Control PCB?. The Control PCB is located beneath the Power, Dry, Purify, and Open buttons, and controls all button operations on the unit. When is Control PCB replacement needed?. Control PCB issues typically show up in one of the followi
🔧How to Remove Control Cover (Prime)
Video instructions on how to refill the activated carbons inside the Reencle Filter
🔧How to Replace Fan Motor (Prime)
What does the Fan Motor do?. The Fan Motor is located in the rear case (back of the unit) and circulates air inside the Reencle. When the unit is powered on, the fan runs continuously at a standard speed. Pressing the Purify or Dry button increases t
🔧 How to Replace Gear/Gear Cover(Gear Box Body) (Prime)
Reencle's internal structure consists of 3 vertically interlocking gears (Upper Gear, Middle Gear, Mixing Motor Gear). Because these gears are engaged with one another, the stirring rod should not rotate easily by hand. ⚠️ If the stirring rod rotates
🔧How to Check Internal Components (Prime)
Please refer to "Stirring Rod Stoppage Issue (Prime)" and complete the Magnet Test and manual Paddle Rotation Test described there. 1️⃣ Diagnosis. Magnet Test. If your stirring rod rotates easily by hand, this is not normal. This may indicate one of
🔧How to Replace Main PCB (Prime)
What is the Main PCB?. The Main PCB is the internal component that stores the unit's operating logic and internal temperature settings. Before you begin:. ⚠For accurate diagnosis and replacement guidance, please consult with a live agent before proce
🔧How to Replace Mixing Motor (Prime)
What is the Mixing Motor?. The Mixing Motor is the motor that rotates the stirring rod. The motor used in Prime is an AC motor. 1️⃣Mixing Motor replacement is required in the following cases:. Magnet Test
🔧How to Replace Power Plug (Prime)
What is the Power Plug?. The Power Plug is the power input component that connects the unit to a power source. Before you begin:. ⚠️ This replacement is not a simple disconnect-and-reconnect — the unit must be disassembled to access and replace the P
🔧How to Replace Sensor PCB (Prime)
What is the Sensor PCB?. The Sensor PCB is a small PCB located at the front-bottom of the unit. It detects light when a foot or hand is placed near it, triggering the small lid to open automatically. Before you begin:. For accurate diagnosis and repl
🔧How to Replace Top Cover(small lid) (Prime)
What is the Top Cover?. The Top Cover (also referred to as the small lid) opens and closes automatically when triggered by the Open button or the foot sensor. How does damage occur?. The Top Cover is attached via a plastic component called the Top Co
🔧 How to Replace Top Cover Seal (Prime)
The Top Cover Seal is a silicone rubber gasket that surrounds the edge of the input opening when the Top Cover is open. It normally stays securely in place, but may occasionally come loose during use. Troubleshooting Steps. If the seal has come loose