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⚫Why Is There Condensation on the Lid or Exterior💧?Updated 3 hours ago

Condensation is a normal physical reaction, not a leak or defect. There are two types — condensation on the underside of the lid, and condensation appearing as clear liquid near the base/exterior of the unit. 

1. Inner-Lid Condensation


The unit maintains a warm internal environment through its built-in heater. When moisture from food input meets this warm air inside the chamber, water vapor forms and can condense as droplets on the underside of the lid — this is a natural process, not a leak.

  • If droplets appear, simply wipe them off with a tissue or cloth.
  • Alternatively, you can pause food input for a while — as the microbes dry out slightly, the condensation on the lid will naturally reduce as well.
  • This effect can be more noticeable in colder weather (e.g., winter), since the lid surface is colder while the internal circulating air remains warm and moist — increasing the temperature difference that causes condensation.

2. Exterior/Base Condensation


Clear (transparent) liquid appearing near the base or exterior of the unit is also a form of condensation — warm, moist exhaust air meets colder outside air (most common in fall–spring), forming droplets near the rear vent.

  • Try relocating the unit somewhere at 18°C (64°F) or warmer, or placing a tray underneath.


⚠️ Note: If the liquid is brown or dark in color (not clear), this is not condensation — please refer to the detailed troubleshooting guides below:

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