⚫What Is the Lock Feature🔒 and How Does It Work?Updated 2 hours ago

Prime, Gravity, and Gravity Pro all have a 2-level lock feature, activated by holding the Open button for 3 seconds. 

For full details on Lock Level 1, Lock Level 2, and how to unlock your unit, please refer to the Lock Feature section in the following articles:

• 👉 Getting to Know Your Reencle Prime — Buttons & Controls
• 👉 Getting to Know Your Reencle Gravity / Gravity Pro — Buttons & Controls

If your lid won't open, please check the indicator lights described in the articles above first to confirm whether a lock level is active.

If no lock is active and the small lid still does not open automatically via the Open button or foot sensor, please refer to the troubleshooting guide for your model:

• 👉 Issue: Opening Failure (Prime)
• 👉 Issue: Opening Failure (Gravity)