⚫Is the Noise From My Unit Normal?Updated 3 hours ago
Yes, some operational sound is normal — but a few sound types are worth checking.
| Sound Type | What It Means |
|---|---|
| Low humming / soft mechanical sound | Normal operation |
| Dry, scratching/friction noise | Usually indicates dry microbes — see moisture recovery steps below |
| Loud creaking, grinding, clicking, or rattling | May indicate a mechanical issue — please see the troubleshooting guides below |
If the noise is due to dry microbes:
- First, remove and discard any undecomposed leftover food or debris from inside the unit.
- Add water to restore moisture to the microbes.
- Once rehydrated, resume feeding as usual to help maintain moisture going forward.
💡 Tip: Water alone evaporates quickly due to the internal heat, so it's not a reliable long-term moisture source. Adding food regularly is a more effective way to maintain proper microbe moisture over time. |
If the noise sounds mechanical (creaking, grinding, clicking, or rattling):
Please refer to the troubleshooting guide for your model: