<span style="font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">SHIPPING POLICY<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type: square; font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;">USA : We offer&#xA0;FREE SHIPPING&#xA0;on orders over $50 to the 48 contiguous United States</li><li dir="ltr" style="list-style-type: square; font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;">Shipping costs for a Reencle unit are $100 for Hawaii &amp; Alaska only. Unfortunately, we do not ship to Puerto Rico, American Samoa, Guam, Northern Marina Islands, and U.S. Virgin Islands at this time.&#xA0;</li><li dir="ltr" style="list-style-type: square; font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size: 10pt; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Depending on your zipcode(shipping address)the delivery timelines will vary.</li><li dir="ltr" style="list-style-type: square; font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size: 10pt; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">It may take from 5-7 business days for deliveries.</li><li dir="ltr" style="list-style-type: square; font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size: 10pt; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In case it takes more time we will keep you informed via SMS messages or emails.</li><li dir="ltr" style="list-style-type: square; font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size: 10pt; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can check your order status 24/7 on our store website(<a href="https://help.reencle.co/" rel="noopener noreferrer" style="text-decoration:none;" target="_blank"><span style="font-size: 10pt; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">https://help.reencle.co/</a><span style="font-size: 10pt; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">) or using the live chat bubble function.&#xA0;</li></ul><span style="font-size: 10pt; font-family: Inter; color: rgb(33, 43, 54); background-color: transparent; font-weight: 700; font-style: italic; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Note: all orders are processed and ship Monday through Friday (excludes holidays and weekends). If the order was placed during an observed holiday or weekend, it will be processed the following business day. <h4 dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 2pt 0pt;" id="48-contiguous-united-states"><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">48 Contiguous United States</h4><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">All purchase orders shipping to 48 contiguous states ship for FREE with minimum order value of $50 or more after discounts are applied to the order. Please note, for purchase orders with an order value below $50 after discounts are applied, a shipping fee will be applicable based on different threshold tiers.<span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<h4 dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 2pt 0pt;" id="hawaii--alaska"><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Hawaii / Alaska</h4><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Shipping costs for a Reencle unit are $100 for Hawaii and Alaska.<span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<h4 dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 2pt 0pt;" id="puerto-rico-american-samoa-guam-northern-mariana-islands-and-us-virgin-islands"><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Puerto Rico, American Samoa, Guam, Northern Mariana Islands, and U.S. Virgin Islands.</h4><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">At this time we do not ship to above U.S. territories.<span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<h4 dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 2pt 0pt;" id="apofpodpo-military"><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">APO/FPO/DPO Military&#xA0;</h4><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">For extra fees, we will ship to APO/FPO/DPO Military locations. Please inquire via email at info@reencle.co or Live Chat(Help Center). Your shipping rates will be actual discounted carrier rates, with no additional markup or handling fees.<span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<h4 dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 2pt 0pt;" id="canada"><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Canada</h4><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">At this time we do not ship to above Canada.<span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<h4 dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 2pt 0pt;" id="international"><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">International</h4>Although international customers cannot place orders directly on our online store, reencle.co, we offer direct shipping to international customers through our support team. For international orders, please request your order by contacting us via chat or email at <a href="mailto:info@reencle.co" target="_new">info@reencle.co</a>. Additionally, we have excellent Authorized Distributors/Resellers who handle shipping to specific regions such as Europe, UK, Poland, Malaysia, and Thailand. To find a Reencle retailer that ships in your region, please click&#xA0;<a href="https://reencle.gorgias.help/en-US/is-reencle-available-internationally-144817">HERE</a>.&#xA0;<span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<h4 dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 2pt 0pt;" id="forwarding-services"><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Forwarding Services</h4><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you choose to ship to a forwarding company, <span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://reencle.co" rel="noopener noreferrer" target="_blank">Reencle.co</a><span style="font-size: 10pt; font-family: Inter; color: rgb(23, 41, 38); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> is not liable for any damage, defect, or loss that occurs. We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a forwarding service company. Any order addressed to a parcel forwarding company is placed at your own risk. Reencle.co is not responsible for lost or stolen packages shipped to a forwarding service.

Shipping Policy

You have 30 days risk free trial to try Reencle in your home. If you aren&#x2019;t satisfied, return within 30 days to get a full refund&#x2014;just pay *return fee!Returned units must be clean; a cleaning fee will be applied if returned with byproducts, used microbes or food wastes.*Return fee(including the microbes fee) will be deducted from your refund amount

30-Day Risk Free Trial

Information about order changes and cancellations.

<span style="font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">ORDER CHANGES &amp; CANCELLATIONS<ul><li dir="ltr" style="font-family: Inter;">Order cancellation or change can only be requested if the order hasn&apos;t been processed or shipped. </li><li dir="ltr" style="font-family: Inter;">You can easily cancel your order online by going to your order section and press the cancel order button. Once the order is packed for dispatch the cancel button will disappear. </li><li dir="ltr" style="font-family: Inter;">Once your order is successfully canceled we will process the refund and the amount shall reflect in your account in 5-10 business days. </li><li dir="ltr" style="font-family: Inter;">If the cancel option is not visible, it means that we won&apos;t be able to cancel your order and it will be delivered to you as scheduled. </li><li dir="ltr" style="font-family: Inter;">If you then wish to return it, please check how to return an item for <a href="https://reencleus.gorgias.help/en-US/return-policy-&amp;-instructions-144853">instructions.</a></li></ul> CHANGING YOUR DELIVERY DETAILS<ul><li style="font-family: Inter;">You&#x2019;ll receive delivery updates from our 3rd party carriers, who in most instances will give you&#xA0;options to make changes to your delivery.&#xA0; </li><li style="font-family: Inter;">If your order has not been dispatched yet, we may be able to make these changes before your product is dispatched. Please contact our Help Center for advice.</li></ul>

Changes & Cancellations

<h3 id="payment-methods">Payment Methods</h3><div style="box-sizing: border-box; zoom: 1; line-height: 1.6em; overflow-wrap: break-word; color: rgb(139, 140, 140); font-family: Lato, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We accept Credit Card (Stripe), Paypal, Apple Pay other credit card providers.</div> <h3 id="how-long-should-a-refund-take-to-reach-me">How long should a refund take to reach me?</h3>Once all refund/cancellation process is complete the refund and the amount shall reflect in your account in 5-10 business days.<h3 id> </h3>

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