Welcome to Reencle! Submit a request via Contact Us or email "info@reencle.co". Use our Chat Widget to self-check first. No phone/text support. Hours: Sun 6PM–Fri 1AM MT (Utah); after-hours replies sent next business day. See our Help Center – for product issues, check "Repair/Replace Parts".

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Support hours&#xA0;Sunday 6:00 PM to Friday 1:00 AM Mountain Time (Utah).&#xA0;Messages received outside these hours are answered on the next business day.&#xA0; <hr> How to reach us&#xA0;1. Email : info@reencle.co&#xA0;2. Submit a request through the Contact Us page.&#xA0;* We do not offer phone or text support. <hr> Before contacting us&#xA0;Many questions can be answered faster through the Help Center.&#xA0;For product issues, see<a href="https://help.reencle.co/en-US/articles/how-to-repairreplace-parts-38481" target="_blank" rel="noopener noreferrer">&#xA0;&#x1F449;How to Repair/Replace Parts</a> first.

Support hours. Sunday 6:00 PM to Friday 1:00 AM Mountain Time (Utah). Messages received outside these hours are answered on the next business day. How to reach us. 1. Email : info@reencle.co. 2. Submit a request through the Contact Us page. * We do n

📩How to Contact Reencle Support

🔍 Reencle Model Overview & Specifications

📘 Reencle Instruction Manual & User Guide Download (All Models)

📹 Reencle manual video

📦 Unboxing & Initial Setup — Reencle Essential

🔘 Getting to Know Your Reencle Essential — Buttons & Controls

Getting Started-Essential

📦 Unboxing & Initial Setup — Reencle Prime

🔘 Getting to Know Your Reencle Prime — Buttons & Controls

🚪 Getting to Know Your Reencle Prime — Lid Design

🔒Getting to Know Your Reencle Prime —  Lock Feature

Getting Started-Prime

📦 Unboxing & Initial Setup — Reencle Gravity & Gravity Pro

🔘 Getting to Know Your Reencle Gravity / Gravity Pro — Buttons & Controls

🔵Getting to Know Your Reencle Gravity / Gravity Pro — Display Window(Weight Measurement & Time Detection)

🔒Getting to Know Your Reencle Gravity / Gravity Pro —  Lock Feature

🚪 Getting to Know Your Reencle Gravity/Gravity Pro — Lid Design

📶 Wi-Fi Setup & App Connection — Gravity Pro

Getting Started-Gravity & Gravity Pro

📦Unboxing & Initial Setup — Reencle Indoor Planter

🔍 Getting to Know Your Reencle Indoor Planter — Self-Watering System

📏Getting to Know Your Reencle Indoor Planter — Specs & Repotting

Getting Started-Indoor Planter

🍞 Starting Your First Food Inputs — Feeding Schedule & Care

🦠 Understanding Your Microbes — Appearance & Moisture Care

Getting Started-Microbes

⚫What is Reencle?

⚫What Voltage Does Reencle Require?⚡

⚫What Are the MIN and MAX Lines?

⚫What Do the Purify and Dry Buttons Do?🔘

⚫What Is Reencle's Electricity Usage⚡?Does the Mixing Motor Run Continuously?

⚫What Is the Lock Feature and How Does It Work?

⚫Why Is the Inside of the Unit Warm?♨️

⚫Why Is There Condensation on the Lid or Exterior💧?

⚫ Product Specifications: Prime vs. Gravity vs. Gravity Pro

⚫How Is Reencle Different from Dehydrator/Grinder Composters?🤷🏻‍♀️

⚫Does Reencle Operate While the Lid Is Open?

⚫Is the Noise From My Unit Normal?

General FAQs

Getting Started

🔵Carbon Filter — Reencle Prime

🔄How to replace Carbon Refill-Prime

🔵Mesh Filter — Reencle Prime

Accessories & Maintenance - Prime

🔵Carbon Filter — Reencle Gravity / Gravity Pro

🔄How to replace Carbon Refill-Gravity

🔵Mesh Filter — Reencle Gravity/Gravity Pro

Accessories & Maintenance - Gravity & Gravity Pro

Accessories & Maintenance

📊Reencle Compost Test Results

👩🏻‍🌾How to Use Reencle Compost: Mulching vs. Planting

📍 When to Harvest — The MAX Line

🌱 How Does the 30-Day Composting Process Work?

⚫ Knowing When Compost Is Ready

⚫Does Reencle Compost Contain Salt?

⚫Can I Use Reencle and Cure Compost During Winter?

⚫ What Is a "Breathable Container" for Curing Compost?

⚫ Why Should I Cure Reencle Compost Before Using It?

⚫What Are the Homi and Sifter Used For?

FAQs-Compost

🌱Harvest and Use Compost

⚖️ Daily Capacity & Feeding Best Practices

😃 Healthy vs. 😞 Unhealthy Microbes

💧 Wet Microbe Recovery Guide

What You Can & Cannot Put in Reencle (Feed Guide) ⭕❌

Can I put coffee grinds or pods in Reencle?☕

Can Reencle Decompose Meat or Bones(Beef/Pork/Chicken/Fish)?🍖

Why can't I decompose the stems🌿/ corn husks🌽/ onion skins🧅?

Can I Add Garlic to Reencle? 🧄

Can I Add Watermelon or Melon Rind to Reencle? 🍉

Can I put Avocados in Reencle?🥑

What Can I Put in Reencle?

⚫Why Do Microbes Become Wet or Clumpy?💧

⚫What are the black pellets in ReencleMicrobe?

⚫Why Do My Microbes Smell?

⚫Why Do Microbes Become Dry?

⚫What are the 4 key factors for healthy microbe cultivation?

⚫Can I Add Frozen Food?

⚫Can I use a different brand’s microbes in my Reencle?

⚫Can I use only part of the Compost Starter pack and save the rest for later?

⚫Cleaning When Microbes Reach MAX Line

⚫There Is White Mold in My Reencle — Is This Normal? How Do I Prevent It?

⚫Should I buy ReencleMicrobe™ regularly or replace it?

⚫Vacation Mode: Preparing for Absence ✈️ 🧳

⚫Will the Microbes Die If I Stop Adding Food Waste?

What should I do if my microbe level is too low?

⚫My microbes are climbing up the inner walls — what should I do?

FAQs-Microbes

🦠Microbes

Daily Use & Maintenance

🔴 Issue: Button Malfunction (Prime)

🔴 Issue: Chamber Peeled off (Prime)

🔴 Issue: Dry Button Blinking (Prime)

🔴 Issue: Leakage (Prime)

🔴 Issue: Noise (Prime)

🔴 Issue: No Power (Prime)

🔴 Issue: Opening Failure (Prime)

🔴 Issue: Purify Button Blinking (Prime)

🔴 Issue: Stirring Rod Stoppage (Prime)

🔴 Issue: Stirring Blade/Paddle Damage (Prime)

Prime/Troubleshooting

🔧How to Replace Bottom Gasket

🔧 How to Replace Cover Motor (Prime)

🔧How to Replace Control PCB (Prime)

🔧How to Remove Control Cover (Prime)

🔧How to Replace Fan Motor (Prime)

🔧 How to Replace Gear/Gear Cover(Gear Box Body) (Prime)

🔧How to Check Internal Components (Prime)

🔧How to Replace Main PCB (Prime)

🔧How to Replace Mixing Motor (Prime)

🔧How to Replace Power Plug (Prime)

🔧How to Replace Sensor PCB (Prime)

🔧How to Replace Top Cover(small lid) (Prime)

🔧 How to Replace Top Cover Seal (Prime)

Prime/Repair Videos

🔴 Issue: Button Malfunction (Gravity)

🔴 Issue: Leakage (Gravity)

🔴 Issue: Noise (Gravity)

🔴 Issue: No Power (Gravity)

🔴 Issue: Opening Failure (Gravity)

🔴 Issue: Stirring Rod Stoppage (Gravity)

🔴 Issue: Stirring Blade/Paddle Damage (Gravity)

Gravity & Gravity Pro - Troubleshooting

🔧 How to Replace Cover Motor (Gravity)

🔧How to replace Control PCB (Gravity)

🔧How to replace Fan Motor (Gravity)

🔧How to replace Mixing Motor (Gravity)

🔧How to replace Main PCB (Gravity)

🔄 How to use Carbon Filter Refill (Gravity)

🔄 Mesh Filter Cleaning & Replacement (Gravity)

Gravity & Gravity Pro - Repair Videos

How to Repair/Replace Parts

💁Reencle Try at Home — Subscription Overview & Pricing💲

💁Reencle Try at Home — Subscription Guide

Subscription & Member Services

Orders & Shipping

Warranty & Returns

ENCORE! by Reencle: Trees Donated For Forest Fire Recovery

Reencle Affiliate Program

ENCORE! by Reencle: We Plant Trees

📩How to Contact Reencle SupportUpdated 36 minutes ago