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Changes & CancellationsUpdated 2 years ago


  • Order cancellation or change can only be requested if the order hasn't been processed or shipped.

  • You can easily cancel your order online by going to your order section and press the cancel order button. Once the order is packed for dispatch the cancel button will disappear.

  • Once your order is successfully canceled we will process the refund and the amount shall reflect in your account in 5-10 business days.

  • If the cancel option is not visible, it means that we won't be able to cancel your order and it will be delivered to you as scheduled.

  • If you then wish to return it, please check how to return an item for instructions.


  • You’ll receive delivery updates from our 3rd party carriers, who in most instances will give you options to make changes to your delivery. 

  • If your order has not been dispatched yet, we may be able to make these changes before your product is dispatched. Please contact our Help Center for advice.
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